Privacy Policy

 

  1. Introduction

Scanna MSC Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us via online forms. 

We comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

  1. Information We Collect

We may collect and process the following types of personal information when you use our website: 

  • Contact information: such as your name, company name, email address, phone number, or postal address. 
  • Technical details: information you provide when requesting technical support or product assistance. 
  • Communication data: details of your correspondence with us. 
  • Website usage data: including IP address, browser type, and pages visited, collected through cookies or analytics tools. 

We do not collect payment details or sensitive personal data through this website. 

 

  1. How We Use Your Information

We use your personal information for the following purposes: 

  • To respond to your enquiries or requests for information. 
  • To provide technical or customer support. 
  • To maintain and improve our website and services. 
  • To comply with legal or regulatory obligations. 
  • (With your consent) to send occasional updates or relevant product information. 

 

  1. Lawful Basis for Processing

We process personal data under one or more of the following legal bases: 

  • Consent: when you submit your details via our forms. 
  • Legitimate interests: for responding to business enquiries or maintaining customer relationships. 
  • Legal obligation: when processing is required for compliance with laws or regulations. 

You may withdraw your consent at any time by contacting us (see Section 9 below). 

 

  1. How We Store and Protect Your Data
  • Your data is stored securely on protected servers and only accessible to authorised Scanna staff. 
  • We apply appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse. 
  • We retain personal data only as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. 

 

  1. Sharing Your Information

We do not sell or rent your personal data. 
We may share limited information with trusted service providers (e.g. IT or web hosting partners) who process data on our behalf under strict confidentiality and data protection agreements. 

We may also disclose data if required by law or to protect our rights, property, or safety. 

 

  1. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve functionality and understand user behaviour. 
You can adjust your browser settings to block or delete cookies at any time. For more information, please see our Cookie Policy. 

 

  1. Your Data Protection Rights

Under data protection law, you have the following rights: 

  • To access a copy of your personal data. 
  • To request correction or deletion of your data. 
  • To restrict or object to processing. 
  • To withdraw consent (where applicable). 
  • To lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled. 

To exercise any of these rights, please contact us using the details below. 

 

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: 

Scanna MSC Ltd 
Email: info@scanna-msc.com 
Address: 80 Portland Pl, London, W1B 1NT 
Phone: +44207 355 3555